Terms and conditions

TERMS AND CONDITIONS
Making a purchase through our website could not be easier. Just browse our store, choose and add any items that you wish to buy into the shopping cart.

After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most card payments.
Our website offers the convenience of multi currency options. Where ever your country of residence may be situated globally, place your order and your card company will automatically charge the transaction to the correct currency for the country in which you reside.

We accept Visa and MasterCard - The secure card processing companies we use are Go Daddy and PAYPAL

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

Credit Card Security
When an order is placed through our website for maximum security it is processed via Go Daddy and PAYPAL.

About Go Daddy
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The Go Daddy payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, these public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate Go Daddy to obtain confidential information.

Transaction Encryption
The transfer of the purchase details from Racetone site to Go Daddy are encapsulated using the latest encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data Storage
Data storage on Go Daddy systems, and the communication between Go Daddy and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment.

About PAYPAL
PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.

Guarantee
We guarantee your satisfaction. All of our products come with a 14 Day returns guarantee.

Reaching Us
If you need to reach us please use the following: -

HEAD OFFICE
Email: info@racetone.net

Telephone: (+34) 952 110 805
Customer services / sales 14.00 : 20.00 (GMT+1)
Mobile: (+34) 680 647 666

UK OFFICE
Email: uksales@racetone.net

UK Telephone: +44 (0)750 920 7007
UK Customer services / sales 09.00 : 17.00 (GMT)

(Omit the first zero if calling from outside the UK)